Thursday, June 4, 2009

Shared branching saves member's weekend getaway

HARRISBURG, Pa. (6/4/09)--A few days after a Danville, Pa.-based credit union joined a shared branching network, a member put the new service to the test.

Service lst FCU joined the CU Service Center network on March 9. On Friday, March 13, a member in a panic called the credit union from Vermont, according to the Pennsylvania Credit Union Association (Life is a Highway June 3).

The member and his wife were on vacation. Just after arriving at their destination, he reached into his pocket and discovered he forgot to deposit his paycheck. He hoped the credit union could offer options to make the funds available for their weekend getaway.

The credit union representative asked him for the ZIP Code of his location and found a CU Service Center about 10 miles from where the couple were lodged.

About 30 minutes later, the member called again to say he had just visited the location and thanked the credit union for providing the service.

Service lst FCU has more than $136.1 million in assets.

courtesy of cuna.org

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