YONKERS, N.Y. (7/18/07)--The best advice when shopping on eBay: Find out as much as you can about the seller you're dealing with. According to Consumers Union, almost half of eBay users surveyed encountered deceptions from their buyers (Consumer Reports August).
Watch for products recalled for safety defects, especially with children's toys. Lead-based paint, for example, was found in a lunchbox and a karaoke player. Prepare yourself when dealing with eBay sellers:
- Visit the U.S. Consumer Product Safety Commission's website at cpsc.gov to make sure the product you are considering purchasing has not been recalled by the government.
- Insist that your seller provide proof of authenticity and condition.
- Look for sellers who have at least a 99% positive feedback score.
- Verify your seller's identity by confirming the address and phone number provided. Check to see if the seller has changed eBay identities.
- Check another source, such as Shopzilla or Yahoo Shopping, to make sure you're getting the deal you think you are.
For more information, read "State Consumer Protection Agencies Look Out for Your Best Interest" in Home & Family Finance Resource Center.
courtesy of cuna.org
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