Best boss secrets revealed by CUNA webinar

MADISON, Wis. (12/18/08)--Credit union professionals can learn the secrets to becoming the best bosses possible during a new Credit Union National Association (CUNA) webinar in the first quarter of 2009.

"My Best Boss Ever" will feature Rory Rowland, consultant and author of "My Best Boss Ever: How the Best Bosses Earn Trust, Respect, and Admiration of Their Employees for a Lifetime." The Jan. 14 webinar will reveal how the best bosses motivate their employees without money or bonuses, along with strategies and tips to improve leadership skills.

Other webinars highlighted during the first quarter include:

Members can be helped to understand what elements from their credit reports most affect their credit scores during "Credit Reporting--How to Use This Tool" Feb. 4. The webinar will also help lending professionals, financial counselors, and member service staff learn to identify issues their members need to address to improve creditworthiness.

Credit union professionals can learn how to improve credit union incentive plans during "Incentive Plans That Work." The March 18 webinar will highlight incentive plans from credit unions and how they were implemented. It will also demonstrate how a good plan can mean success and growth for a credit union.

"Residential Mortgage Underwriting for Self-Employed Borrowers" will help lending professionals work through different income sources and multiple situations to qualify self-employed members for loans. The March 24 offering will also explore different types of businesses and how to use a worksheet to reconcile tax return figures.

More than a dozen webinars will take place during the first quarter of 2009 to educate credit union personnel about: finance and economics; human resources and training; security; lending and collections; management and leadership; marketing and business development; operations, sales, and service; and regulatory compliance.

Archived versions of many recent webinars are also available.

During a webinar, students hear and see a presentation, ask questions of the instructor, and refer to handouts.

For a complete list of classes, additional information and registration materials, use the link.

courtesy of cuna.org