Council paper: CUs need employees' engagement

MADISON, Wis. (8/14/09)--As the financial services environment continues to become increasingly complex, competitive and crowded, engaged employees are the critical ingredient for credit union success, says a new CUNA Human Resources and Training and Development (HR/TD) Council white paper.

"Employee Engagement" presents strategies credit unions can use to engage their employees during the current economic downturn and during an expansion. The paper underscores the need to tap into the discretionary energy that all employees possess, noting that many employees are working up to only part of their potential.

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Courtesy of cuna.org