Consumer brief

SAN FRANCISCO, Calif. (10/4/07)--If you've had a negative online shopping experience lately, you're not alone. A new survey by Harris Interactive revealed that nearly nine out of 10 online shoppers have experienced problems while making transactions online. Some of the most common problems consumers experienced with retail, banking, travel, and insurance websites: receiving error messages, having problems logging in and navigating the site, receiving incorrect or confusing information, and getting stuck in endless loops that block transactions (PCWorld.com Sept. 17) ...